Shipping policy
Thank you for shopping with us. Below you will find important information regarding our shipping process and delivery times.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- Poland: 2–5 business days
- European Union: 4–10 business days
- International Orders: 7–21 business days
Delivery times are estimates and may vary depending on the shipping carrier, customs processing, and local delivery services.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Free shipping promotions may be offered from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Customs & Import Taxes
International customers may be responsible for customs duties, import taxes, or additional fees imposed by their country. These charges are not included in the product or shipping price.
Delayed or Lost Shipments
We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other factors outside our control.
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Contact
If you have any questions regarding shipping or delivery, please contact us through our Contact page.