Terms & Conditions

By accessing this website and/or purchasing from our store, you agree to the following Terms & Conditions.

Please read them carefully before using our website or placing an order.

General information

This website is operated by Louve3652.

Throughout the site, the terms “we”, “us” and “our” refer to Louve3652.

We reserve the right to update, modify or replace any part of these Terms & Conditions at any time without prior notice.

Products & item condition

Our store specializes in vintage and pre-owned clothing and accessories.

Due to the nature of vintage items:

• pieces may show minor signs of wear
• colors may slightly differ depending on screen settings
• sizing may differ from modern standards

We carefully inspect all items and try to describe any noticeable flaws as accurately as possible.

Minor imperfections consistent with age and previous use are not considered defects.

Product information

We make every effort to display product descriptions, measurements and photos as accurately as possible.

However, we cannot guarantee that:

• your device screen will display colors perfectly
• every minor vintage detail or imperfection will be visible in photos
• sizing will fit identically to modern sizing expectations

Customers are responsible for reviewing all product information before purchasing.

Pricing & payments

All prices are listed in EUR (€).

We reserve the right to:

• change prices at any time
• cancel orders affected by pricing errors
• refuse or cancel suspicious transactions

Payment must be completed before an order is processed and shipped.

Order acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• suspected fraud
• incorrect pricing
• unavailable inventory
• abusive behavior toward our store

If your order is canceled after payment, a full refund will be issued.

Shipping

Shipping times are estimates only and may vary depending on:

• destination country
• customs processing
• postal service delays
• holidays or force majeure events

We are not responsible for delays caused by shipping carriers or customs authorities.

Customers are responsible for providing accurate shipping information.

Customs & import fees

International customers outside the European Union may be subject to:

• customs duties
• import taxes
• local handling fees

These charges are the responsibility of the buyer.

We are not responsible for delays caused by customs clearance procedures.

Returns & refunds

Please refer to our separate Returns Policy for detailed return information.

By placing an order, customers acknowledge that they have read and accepted our Returns Policy.

Intellectual property

All content on this website, including:

• photos
• branding
• logos
• graphics
• text
• product styling

is the property of Louve3652 and may not be copied, reproduced or used without permission.

Limitation of liability

We are not liable for:

• indirect or consequential damages
• delivery delays
• customs delays or charges
• loss caused by incorrect customer information
• temporary website interruptions or technical issues

Our maximum liability is limited to the amount paid for the purchased item.

Privacy

Personal information submitted through the website is handled according to our Privacy Policy.

By using this website, you agree to the collection and use of information necessary for order processing and customer support.

Governing law

These Terms & Conditions are governed by the laws of Poland and applicable European Union regulations.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the appropriate courts in Poland.